Designed for funeral firms that desire to reposition themselves with today’s consumer, Funeral Matters improves the knowledge and communication skills of funeral home staff. Through structured training and support, this new method strengthens funeral home core offerings through the unbundling of the most common selections replacing them with a written and digital presentation that is responsive to modern selection patterns.
In an effort to improve understanding of how consumer selections affect business, Funeral Matters supports funeral home management with an automated metrics reporting system that provides individual and comparative funeral home performance information.
Funeral Matters is available under license on a fee basis by subscription to eligible funeral homes.